Disclaimer: Hive Insurance Services social media sites

This Social Media disclaimer is related to the Hive Group official social media accounts.


Content available from Hive Insurance Services’ social media pages are for the purpose of broadcasting information free of charge for the benefit of the public.

Hive Insurance Services recommends that users exercise their own skill, care, common sense and judgement with respect to their use of Hive Insurance Services’s social media pages and that users carefully evaluate the accuracy, currency, completeness and relevance of the material on the website for their purposes. The term “user” shall include any reader of Hive Insurance Services’s social media sites, whether or not that person follows/likes the Hive Insurance Services’s social media sites.

The material on Hive Insurance Services’s social media sites should not be relied on as a substitute for professional advice it is merely a summary of the subject matter covered. Users should always seek professional advice relevant to their particular circumstances.

The material on Hive Insurance Services’ social media sites may include the views or recommendations of third parties, which do not necessarily reflect the views of Hive Insurance Services, or indicate its commitment to a particular course of action.

Hive Insurance Services accepts no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on its social media sites or on any linked site.


Hive Insurance Services’ social media sites may contain links to other websites that are external to Hive Insurance Services. Hive Insurance Services takes reasonable care in linking to websites but has no direct control over the content of the linked sites, or the changes that may occur to the content on those sites. It is the responsibility of the user to make its own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

Links to external websites do not constitute an endorsement or a recommendation of any material on those sites or of any third party products or services offered by, from or through those sites. Users of links provided by Hive Insurance Services’ social media sites are responsible for being aware of which organization is hosting the website they visit.

More generally, any content, views, opinions and/or responses to questions uploaded, expressed or submitted by the creators, sponsors, advertisers or users of Hive Insurance Services’ social media sites utilized by Hive Insurance Services, other than the content provided by Hive Insurance Services, are solely the views, opinions and responsibility of the person submitting them and do not necessarily reflect the opinions of Hive Insurance Services. Hive Insurance Services is not responsible for content that third parties publish, post, upload, distribute, disseminate or otherwise transmit via Hive Insurance Services’ social media sites.

Hive Insurance Services’ social media sites may occasionally be unavailable and Hive Insurance Services accepts no responsibility for lack of service due to downtime.

While Hive Insurance Services will endeavor to maintain the currency and accuracy of information published via Hive Insurance Services’ social media sites, Hive Insurance Services does not warrant the accuracy, completeness or usefulness of the information available on its social media sites.

Hive Insurance Services, its subsidiaries, staff, agents and contractors, accept no liability in any way for the currency, accuracy or completeness of any material posted on its social media sites and disclaims all responsibility for any loss or damage which may arise from the use of information provided via this vehicle.

Users should check the accuracy and currency of information before taking any action. Any reliance a user places on such information is strictly at his/her own risk.

Hive Insurance Services may include links or references to other web pages or sites as part of its tweet postings. By posting these links this does not mean Hive Insurance Services endorses their content. In more general terms, Hive Insurance Services is not responsible for the content of any web site not operated by Hive Insurance Services.

As such, Hive Insurance Services:

  • does not control such websites so can therefore not be held responsible for the accuracy, relevance or completeness of information contained on a linked website;
  • does not endorse, support or agree with the organizations sponsoring linked websites or the views they express or the products/services they offer;
  • cannot and does not authorize the use of copyrighted materials contained in linked websites: users must request such authorization from the sponsor of the linked website.


Users are reminded that Hive Insurance Services’ social media site are a public space on the World Wide Web and interactions are publicly viewable. Social media sites provide their own disclaimers and policies on collection and use of visitor information. Hive Insurance Services encourages users to familiarize themselves with the terms of use of the websites before engaging with this online platform.


Hive Insurance Services will occasionally reply individually to comments and messages received via its social media sites. If a user follows Hive Insurance Services on social media, this will not result in Hive Insurance Services automatically following him/her back. For responses to queries or complaints, please consult the Hive Insurance Services website at hiveinsure.co.uk for the appropriate channels of information.

Comment moderation

Users must not post or upload any comments or links to Hive Insurance Services’ social media sites that are unlawful, or may defame, discriminate, offend, interfere with privacy or infringe copyright or other intellectual property rights. Hive Insurance Services reserves the right to moderate comments and may remove any comments that, in Hive Insurance Services’ opinion, are inappropriate.

Terms of Use

When contributing views to Hive Insurance Services’ social media sites, please ensure that the user:

  • protects his/her personal privacy and that of others. Users should not include personal information about himself/herself or others in his/her comments;
  • does represent his/her own views and does not impersonate or falsely represent any other person;
  • does not abuse, harass or threaten others;
  • does post material to Hive Insurance Services’ social media sites that is relevant to the issues being consulted on;
  • does not make defamatory or slanderous comments;
  • does not use insulting, provocative or hateful language;
  • does not include internet addresses, videos, images or any email addresses, in his/her contribution
  • does not use obscene or offensive language;
  • does not post multiple versions of the same view to the forum;
  • does not incite, encourage or make reference to conduct that may constitute a criminal or civil offence or otherwise violate national laws;
  • does not post material to the forum that infringes the intellectual property rights of others;
  • does not promote commercial interests in his/her posts to Hive Insurance Services’ social media sites;
  • does not post comments promoting personal professional interests

Does not post anything which:

  • racially or religiously vilifies others;
  • incites, induces or aids violence, discrimination, harassment, victimization or hatred towards others, or;
  • is likely to offend, insult or humiliate others, particularly on the basis of their race, color, descent, national origin, religion, ethnicity, gender, age, sexual orientation or any disability.

Moderation policy

  • The use of vulgar, offensive, threatening or harassing language is prohibited;
  • Hive Insurance Services’ social media sites are not open to the promotion or advertisement of a business or commercial transaction;
  • This moderation policy is subject to amendment or modification at any time to ensure its continued use is consistent with its intended purpose.

Hive Insurance Services will delete comments that are spam, abusive to others, are clearly “off topic” or that promote services or products. Comments that make unsupported accusations will also be taken out of the discussion.

Hive Insurance Services will warn and take appropriate action to suspend and expel users who regularly and consistently submit inappropriate content. Repeat offenders may be blocked from using Hive Insurance Services’ social media sites indefinitely.


Hive Insurance Services will monitor and remove as soon as feasibly possible any abnormal cyber activity that appears to be a cyber-threat or cybercrime such as phishing or hacking.

Important Legal Information and Cautionary Statements Concerning Forward-Looking Statements

Certain statements contained on Hive Insurance Services’ social media sites may contain forward-looking statements, including, but not limited to, statements that are predictions of or indicate future events, trends, plans or objectives. Undue reliance should not be placed on such statements because, by their nature, they are subject to known and unknown risks and uncertainties. Hive Insurance Services undertakes no obligation to publicly update or revise any of these forward-looking statements, whether to reflect new information, future events or circumstances or otherwise.